Vanessas diary

A fictional patient story from a Hirslanden hospital

A small incision does wonders

My head is feeling better, but my face looks a picture. Luckily, these are only scratches and scrapes. I can barely feel any pain in my knee at all, which makes it strange to think that I actually need an operation. As Dr Cserhati told me, if only the cruciate ligament was injured then an operation may not have been necessary. However, as someone who is constantly on the move I would have had difficulties in future with a torn meniscus.

Dr Cserhati explains that tissue from the patient’s own body is usually used to repair the cruciate ligament, which is known as autologous ACL reconstruction. In principle, the operation only involves a small incision. However, every operation has its own risks. Dr Cserhati explains that the affiliated doctors at Hirslanden are real specialists and that 99 percent of patients do not have to be readmitted or operated on again. The infection rates are also documented precisely and have been published for a good ten years in a quality report, which I found on the Hirslanden website (link). According to my doctor, Hirslanden goes above and beyond national standards. This allows comparisons to be made not only with national hospitals, but also international ones as well.

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About this blog

The aim of this blog is to highlight the themes ‘quality at Hirslanden’, ‘patient satisfaction’ and ‘patient safety’ in a simple yet realistic way. The fictitious patient Vanessa Birrer is confronted with these topics when she is admitted to a Hirslanden hospital after an emergency . From there, she tells her story in this blog.

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